Transaction processing issues from Worldpay (10/21)

Incident Report for Finix Status Page

Resolved

All transaction processing issues should be resolved now.

Finix will continue to monitor the situation.

Posted Oct 21, 2021 - 13:37 PDT

Identified

Finix has identified two possible types of transactions being impacted - American Express and various Card Present transactions.

Worldpay has reported the end of impact for American Express transaction processing.

Finix is actively investigating possible continuing card present transaction processing issues.

Posted Oct 21, 2021 - 12:50 PDT

Investigating

Finix is investigating an issue reported by Worldpay for some types of transaction processing.

Posted Oct 21, 2021 - 12:41 PDT

This incident affected: API (Tokenization and Transaction Processing, Settlements and Payouts, Merchant Boarding).